Last updated: 6 July 2026
This Privacy Policy explains how StrategyFactory.ai FZ-LLC (“StrategyFactory.ai”, “we”, “us”, “our”), registered in Dubai, United Arab Emirates, collects, uses, shares, and protects personal data in connection with trigger.trade and the related StrategyFactory webhook services (the “Services”).
We do not sell personal data.
1) Personal Data We Collect
- Account data. Sign-in is handled by Clerk, our authentication provider. We receive your email address, basic profile details, and account identifiers.
- Technical data. Our hosting infrastructure keeps ordinary server logs: IP address, device and browser information, timestamps, and pages requested.
- Exchange API credentials. Processed transiently, in memory, for the sole purpose of encryption. They are returned to your browser in encrypted form and are not stored by the Services. The encrypted values live only in the alert files you download or copy.
- Optional trade-log email. If you enter an email in the DaviddTech strategy option, it is embedded in YOUR alert file so trade logs can reach you. It is not added to a marketing list.
We do not request or store your exchange passwords. We do not hold private keys and do not take custody of funds.
2) How We Use Personal Data
- To authenticate you and provide access to the Services.
- To operate the encryption and webhook relay functionality you request.
- To maintain security, prevent fraud and abuse, enforce policies, and troubleshoot.
- To send service-related communications (for example security notices).
We do not use your personal data to provide financial advice or recommendations.
3) Legal Bases (GDPR-Aware)
Where GDPR or similar laws apply, we process personal data on the basis of: performance of a contract (providing the Services), legitimate interests (security, fraud prevention, service improvement), compliance with legal obligations, and consent where required.
4) Data Storage & Security
- All traffic runs over HTTPS/TLS.
- Exchange credentials are encrypted with AES-256 on submission and never written to a database, log, or disk in plaintext.
- No system is 100% secure. You use the Services at your own risk.
You are responsible for configuring exchange API keys with least privilege. We strongly recommend disabling withdrawal permissions and limiting keys to trading functionality only.
5) Cookies & Tracking
We use essential cookies required for sign-in sessions (set by Clerk) and basic site functionality. We do not run advertising trackers. You can control cookies through your browser settings; disabling essential cookies will break sign-in.
6) Sharing & Third-Party Processors
We share data with service providers only as needed to operate the Services:
- Clerk (authentication and session management).
- Hosting and infrastructure providers (compute, storage, logging, DNS).
- The third-party exchanges you connect (order routing happens under your own credentials).
- GitHub (only if you download the optional Claude skill from our public repository).
Third parties, including TradingView and the exchanges, process your data under their own terms and policies. StrategyFactory.ai is not responsible for third-party privacy practices.
7) International Transfers
We are based in the United Arab Emirates, and our service providers may be located in multiple countries. Your personal data may be transferred to and processed in jurisdictions with different data protection laws than your country of residence.
8) Data Retention
We retain personal data only as long as necessary for the purposes described here, including legal, accounting, security, and operational requirements. Exchange credentials are not retained at all; they exist in our systems only for the seconds needed to encrypt them.
9) Your Rights
Subject to applicable law, you may request access to, correction of, deletion of, or restriction of processing of your personal data, and you may object to certain processing. To submit a request, email [email protected]. We may require verification of identity before fulfilling requests.
10) Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the Services after changes become effective constitutes acceptance of the updated policy.
11) Contact
For privacy inquiries, email [email protected] or visit the knowledge base.